subject line can be change in https://support.visimitra.tl/scp/forms.php?id=2

but now experiencing weird display, as the subject now using wrap line, as it should using text is cut off

in what is bullet in below ticket number?

The bullet is meant to indicate that there is a new, unanswered reply from the client. I know it isn't intuitive. In the next release it will look like this:

...and it will also have a tooltip to explain what it is for. 😀

@stevland, ah ok. I just add more space to ticket number column, bullets now beside ticket number. Ok looks good for now.<br />
about text-flow ellipse any workaround or fix?

annotations for the attachment icon is after subject text.and wrap to below thread count icon also.